Forced Delivery of Calls
The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
Mediant 1000 a media gateway from AudioCodes, which was designed on the basis of modern technologies and fully supports traditional and wireless (including cellular) types of networks. Created in compact 1U chassis media gateway realizes an interface function between TDM and IP networks in corporate or small operator solutions.
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