The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
Nexevi International Inc. is a leader in development and production of telecommunications equipment. Nexevi focuses on the business –to-business strata, as well as the Business-to-Customer and Business-to-Government market segments.
Read more