Forced Delivery of Calls
The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
Outgoing call control system, works by principle, call everybody
excluding those who are blacklisted or call nobody apart those who are in the
“White list”. The system additionally allows to analyze the duration of the
conversation, marks the time and date of the call and the one who has called.
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