Forced Delivery of Calls
The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
Snom 320 IP phone is a powerful business phone with full-duplex speakerphone and three-way conference call bridge, and while having it all on board Snom 320 IP phone is accessible to any user.
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