Forced Delivery of Calls
The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
What is Skype for all of us today? This is a very convenient service, enabling us to communicate with friends, family and loved ones on-line, no matter how far they are. Without even mentioning the low prices for outgoing calls to mobile or landline phones, video chat and conferences, where you can gather all your friends at once. And what is required from the user? Yes trifle; for starters, you need an Internet connection (for video calls and chats - free), Skype download and a simple registration. That's it. Experienced users have tested the advantages of Skype and social networking for a long time, but the additional of plug-ins for this excellent program are known for very few people. This article will try to tell you about the most interesting additions to Skype.
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