Forced Delivery of Calls
The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
CRM Migration is an attachment
retrieving initial data from Salesforce and gives them to Microsoft Dynamics
CRM 4. The process is very simple and does not require any knowledge in the
programming area.
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