Fax to Fax
It is a method of communication based on text messaging between two fax machines, the first one calling to other one to send a fax, the recipient receives a text on A4 paper and after that communication process ends.
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Tufone.Inc
Tufone is a revolutionary phone service that can replace your current phone company completely. Tufone takes over as your local and long distance provider anywhere in the US (including Puerto Rico) and Canada and many countries for one low monthly price.O
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