External/Internal Transfer
The external call transfer – is the call transfer to a telephone line other than the company’s telephone line. The internal call transfer – the transfer of an incoming call to another addressee registered on the same telephone line.
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
VoIP Americas
eGlobalphone a wholly-owned subsidiary of VoIP Inc., is a broadband communications company, offering residential and business enterprise phone services around the globe. eGlobalphone offers communication services that allow customers to use the power of t
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