External/Internal Transfer
The external call transfer – is the call transfer to a telephone line other than the company’s telephone line. The internal call transfer – the transfer of an incoming call to another addressee registered on the same telephone line.
It is the business practice of sending all clients' billing info to a separate company, who then does everything for you. It also allows a company to cut down on time and human resources spent on administrative tasks.
Citel Technologies Ltd.
MCK communication is a part of Citel technologies, The VoIP Migration Company. MCK products like EXTenders, Gateways, and DTI call center solutions, are now available through Citel.
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