The external call transfer – is the call transfer to a telephone line other than the company’s telephone line. The internal call transfer – the transfer of an incoming call to another addressee registered on the same telephone line.
Cisco 7962G is a multifunctional IP phone model with six line keys with backlight and 4 programmable keys, ensuring its users access to phone functions and possibilities, volume control for duplex speakerphone, handset and headset.