External/Internal Transfer
The external call transfer – is the call transfer to a telephone line other than the company’s telephone line. The internal call transfer – the transfer of an incoming call to another addressee registered on the same telephone line.
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Zeal Telecom Pty Ltd
Zeal Telecom is the fast growing provider of the modern communication services. Zeal Telecom specializes in Voice over IP (VoIP). Its next generation network has presence in Australia and United Kingdom.
Zeal Telecom is utilizing the latest state
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