The external call transfer – is the call transfer to a telephone line other than the company’s telephone line. The internal call transfer – the transfer of an incoming call to another addressee registered on the same telephone line.
The Cyberonium services operations began in 2002 with providing Call Center STOP Solutions. It is a module based approach to solve competitive challenges of today`s call center industry. It consists of Call Center Setup, Outsourcing, Training, and Project
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