External/Internal Transfer
The external call transfer – is the call transfer to a telephone line other than the company’s telephone line. The internal call transfer – the transfer of an incoming call to another addressee registered on the same telephone line.
An opportunity to use the other connection line if the usual line is engaged.
Arguay
Arguay is an outsourcing provider of traditional and customized customer Contact Center and Voice-related services for the US English & Hispanic Market. We offer solutions to our clients, who range from small specialty players to industry leaders.
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