External/Internal Transfer
The external call transfer – is the call transfer to a telephone line other than the company’s telephone line. The internal call transfer – the transfer of an incoming call to another addressee registered on the same telephone line.
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Central VoIP
Our mission is provide quality service in many facets of telecommunication areas. We focus on quality and reliable service to a niche market in order to meet the highest customer service standard. Besides our quality service and convenient location, we al
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