External/Internal Transfer
The external call transfer – is the call transfer to a telephone line other than the company’s telephone line. The internal call transfer – the transfer of an incoming call to another addressee registered on the same telephone line.
The service often seen at different sites works in such a way that you
need to enter your telephone number in a special window and after some seconds
you and the company representative will receive a call, which will allow you
communicating.
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