External/Internal Transfer
The external call transfer – is the call transfer to a telephone line other than the company’s telephone line. The internal call transfer – the transfer of an incoming call to another addressee registered on the same telephone line.
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
ItdNetwork
ITD Network is a company with long years of experience in the development of communication solutions for corporate clients, small and medium-sized companies and organizations. The company is one of the major international ISPs for Bulgaria. Our services m
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