Extentions
“Extension” - is the extension of the telephone line (PBX) or the Centrex system. It works as an association and allows calling to certain telephone sets without the necessity of dialing the telephone number, but only by dialing a short combination of digits, reaching the desired subscriber.
Greeting - the caller will hear a greeting during the call. The function can be met, when calling to different companies, in most cases after the greeting follows a request, to which department or person the call has to be directed to.
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