Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
Numbers starting with 0800, 800, 1-800 are usually toll-free for the caller; the called party, however, has to cover the charges on those calls.
Interactive Solutions International
Interactive Solutions develops applications that leverage the IP telephony expertise of core partners, Microsoft and Interactive Intelligence. The company also provides complete implementation and support services to participating Interactive Intelligence
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