Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
A Real-time Transport Protocol (RTP) is a protocol standard defined by the Internet Engineering Task Force (IETF) that outlines a management system for programs using real-time transmission of data through mutlicast or unicast network services in multimedia situations. Originally designed by the IETF for videoconferencing for multiple participants, the protocol is largely used in Voice over Internet Protocol applications. Despite its name, the protocol cannot guarantee real-time delivery of data, however, the RTP does compensate for jitters and can detect when data arrives out of sequence, both issues being popular in VoIP communication. In IP telephony, RTP works with a signaling protocol, such as SIP or H.323, in order to set up connections in a network.
Crexpedio.net
Crexpedio.com provides responsible technical assistance and service on enterprise level systems in Costa Rica.
We currently do ITFS in S America,N America Mexico, US and Canada alongside our strategic partners for Europe and Asia.
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