Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
VoIP Media Gateway Mediant 600 is a cost-effective product from AudioCodes, based on the advanced technology of voice transmission over packet networks, allows deploying reliable, cost-effective next-generation networks. Equipped with a compact 1U body, it is specially designed for interoperability of TDM and IP networks in enterprises and small access points.
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