Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
Outgoing call control system, works by principle, call everybody
excluding those who are blacklisted or call nobody apart those who are in the
“White list”. The system additionally allows to analyze the duration of the
conversation, marks the time and date of the call and the one who has called.
Canal West
CanalWest, is an information technology company, started in May 2004 registered under the name of Canal West, Solucoes em informatica limitada, we are established in the State Capital of Florianopolis, South Brazil. Our company is the result of experience
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