Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
Telsome is IP telephony - that is, telephony across the internet rather than through the old-fashioned telephone wires. Instead of connecting the telephone plug to your wall socket, you just it plug into your internet connection. Except you will now be ma
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