Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
CRM Migration is an attachment
retrieving initial data from Salesforce and gives them to Microsoft Dynamics
CRM 4. The process is very simple and does not require any knowledge in the
programming area.
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