Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
An automatic switching onto the standby mode or alternative server in case there is an error in the active server, program, system components etc.
Sachitel Communications
Sachitel is a VoIP and telecommunications services provider focused on the Call Center and Teleservice market space. We currently provide high quality, cost-effective telecommunications services to call centers and teleservice centers all over the world,
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