Entrance Greeting and Queue Announcements

Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.

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Choosing the Software for a Call Shop

In order to take care of the billing process and keep track of calls it is essential to have some sort of computer software. The system you are planning to select should allow the manager setting up prices per minutes and show the reports of calls that were made by the customers. For the operator the installed software has to provide a possibility to control the booth status, what amount to charge and generate invoices or receipts.

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Global Sourcing Communications WLL

Global Sourcing Communication, are specialists in customer relationship strategy and measurement. We develop and implement customer strategies, and use our proven methodologies to monitor the health of customer relationships to improve and evaluate them i