Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
“Hoteling” consists of two separate services: “Hoteling Host” and “Hoteling Guest”.
The first service “Hoteling Host” is used for marking a certain user as a host of a system and allows other users of the “Hoteling Guest” service to use their profile configuration on the system of the main user.
The second service “Hoteling Guest” is used in order to give the user an opportunity to work from one’s profile on the set which has the main user assigned already by the “Hoteling” service. This function is usually used for temporary workers or those who do not have an assigned work station.
APT Telecom Services Limited
APT Group mainly provides high quality services in satellite transponders, satellite communication and satellite TV broadcasting to the broadcasting and telecommunication sectors in Asia, Europe and the United States, and achieves remarkable results.
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