Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
Main portion of the advantages of the Asterisk server appears from it being an open source downloadable product. Most of the users, especially business people, can find it difficult to understand the idea behind this principle, or free software, but a business models behind open source are different and specific, as in case with Asterisk server.
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