Entrance Greeting and Queue Announcements

Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.

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Presence

The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.

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SupplyIP Ireland

SupplyIP was established in early 2007 to make available quality IP, VoIP and SIP technology at prices that are reasonable. All our products have been tried and tested in our Dublin based workshop and will work well with Irish based SIP/VoIP providers (an