Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
Conference phones are meant for holding conferences between three and a
bigger amount of participants. This allows all participants listening and
speaking simultaneously. Usually the conference is begun by the participant
having “Conference Phone”. Other participants call to a special number for a
conference which connects them with “Conference Bridge” that joins all lines
together.
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