Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
Cisco 7931G is considered as one of the best multifunctional phones with 24 phone line keys. Due to high number of keys (24 line keys with backlight and 4 interactive menu keys with all features and possibilities of the phone), this model can work independently from CP7915 and CP7916 panels, what makes the organization of the office cheaper.