Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
Quintum Tenor VoIP MultiPath Switch DX2030 allows you to reap benefits from the technology of IP-telephony (VoIP). One Tenor DX2030 solution integrates a gateway, a gatekeeper, and intelligent call routing technology, and supports quality of service (QoS).
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