Entrance Greeting and Queue Announcements

Entrance Greeting and Queue Announcements

Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.

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Call Shop Rate Management

Call Shop Rate ManagementRates of the call shop are usually defined by the administrator, but the rate plans are managed in the main database of the billing system. All the rates are dependent on the charging policy; in case of a destination based billing rates are specified according to the area codes in the supported destinations.

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Australia Rtel

Welcome to Rtel, one of Australia’s leading VOIP providers in Australia. Rtel’s VOIP services operate from phone lines in Australia therefore giving you the best VOIP quality around. With a range of VOIP plans for residential and business users, you

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