Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
SoundPoint IP 321/331 is a SIP phone with 2-line support, which has excellent quality of sound and the wide range of IP telephony features. SoundPoint IP 321 has one 10/100 Ethernet port (331 model has two ports), through which it can be used in areas such as lobbies, hallways, resting rooms. You can also mount this device on the wall.