Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
SIP protocol was made within IETF (Internet Engineering Task Force) – organization occupied with establishing Internet standards and general standards concerning TCP/IP protocols.
SmartTel Plus
SmartTel+ is a VoIP telephony service provider offering a range of solutions for business process optimization.
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