Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
Using Voice over Internet Protocol (VoIP) calling applications on your mobile phone can save you money if you make a lot of international calls or travel out of the country often. iPhone users have several options when deciding what app to download.
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