Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
SIP-addressing is logical, of the same type as URL in HTTP. And the most natural – to use the electronic mail as the SIP address. There are permissible varied parameters by the address: for example, it is possible to indicate the regular city telephone number, additional telephone, and the parameters of modem connection etc.
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