Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
IP Devices
are the devices supporting Internet protocol, some of the devices a capable of
wireless, Wi-FI, broadband, edge and 3G connections. All the devices have their
own IP address.
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