Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
EXTender 4100 allows extending the functionality and features of a central PBX to Small Office or Home Office (SOHO) workers with IP lines. Enterprises that utilize central PBX systems with advanced applications and features require solutions for IP migrations leveraging already existing investment in infrastructure and open the gates to the road leading to the bright future of voice over IP. EXTender abd PBXgateway designed by Citel is capable of accomplishing both before mentioned objectives. Remote workers call centers, branch offices and home based employees can get connected to a corporate VoIP network via IP network, at the same time when the enterprise extends the valuable life of the installed PBX.
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