Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
The program allows controlling the shifts, holidays, time spent waiting for a call, minutes spent on the phone, the amount of answered calls etc.
Master Telecom Inc.
Master Telecom is the global voice services provider in both the retail and wholesale telecommunications arenas, headquartered in New York, with a significant presence in Baltic States and substantial businesses in Poland, Russia and Ukraine. The primary
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