Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
Kortel has a physical presence in Los Angeles, CA USA and prefers connectivity via VoIP packet interfaces with either H.323 or SIP. This reach minimises, or can even eliminate, the local access circuit cost which all too often becomes the highest cost ite
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