Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
Asterisk cards have a different number of ports, due to the variety of needs for different applications, manufacturers try to address them. For beginners, one can request for Asterisk card with single port configured with 1 FXO module. At first, you receive the option of accept incoming calls, afterwards you can route them anywhere within your IP network. It’s only in case of a live call, and than your line is busy because you have a single FXO to handle that call.
Callnexions
Callnexions is a Philippine-based call center provider of inbound and outbound teleservices for US, Australia and UK-based companies who value the importance of their customers and their needs. At Callnexions, we combine the right people, innovative techn
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