Entrance Greeting and Queue Announcements
Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.
Appears on the computer screen by the arrival of the call or fax. By the arrival of a call “Call Controller” not only identifies the caller but also gives you a list of variants: to accept the call, reject it, send a voicemail or send an answer as a text message which will be instantly converted into speech and will sound to the caller.
DigiLinea
DigiLinea is focused uniquely on the US Hispanic and Latin American markets and is vertically integrated into many countries in Latin America as DigiLinea owns local telecom licenses. This vertical integration allows DigiLinea to provide local Latin Ameri
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