Enhanced Outgoing Calling Plan
The enhanced version of a standard plan of outgoing calls offers the administrators more control over outgoing calls within their groups. In addition to “blocking” and “access” of definite calls, administrators also have an opportunity to customize the profile of outgoing calls of their group and separate participants.
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Reve Systems
Started in 2003, with an aim to provide best-in-class VoIP solutions, today REVE Systems holds leadership position in Mobile VoIP solutions, with its flagship product iTel Mobile Dialer Express being used across 1200+ switches, in more than 50 countries a
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