Enhanced Outgoing Calling Plan
The enhanced version of a standard plan of outgoing calls offers the administrators more control over outgoing calls within their groups. In addition to “blocking” and “access” of definite calls, administrators also have an opportunity to customize the profile of outgoing calls of their group and separate participants.
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Sangoma & Digium Telephony card.
we @ OnlineVoIPSolutions.com Welcomes the opportunity to provide consulting services for configuration of Call Center Voice Processing System for Inbound/Outbound Calls and Predictive Dialer System.
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