E1/T1

E1/T1

A European format for digital transmission. E1 supports signals at 2 Mbps (32 channels at 64Kbps, with 2 channels reserved for signaling and controlling), versus the T1, which carries signals at 1.544 Mbps (24 channels at 64Kbps).

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Predictive Dialer

Predictive DialerThe function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.

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Sri Lanka WLS Group

Founded in 2003, W.L.S Group is a consulting company based in Toronto, Canada. W.L.S Group of companies consist of IT Consulting, Event Management Services, Sound & Lighting Consulting & Installations for the entertainment industry. Two Offshore programmi

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