Directory Number Hunting
Is a telephony service allowing the distribution of telephone calls from one telephone number in the group consisting from several telephone lines, using the special algorithm, which determines the line receiving a call.
The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
C3Call Telecom Pte Ltd
Established in year 2000, C3Call Telecom Group hold licenses in Singapore, S Korea, Vietnam and Cambodia to provide telecommunications services to its partners. Today, we are interconnected to more than 100 telco partners worldwide.
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