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Is a telephony service allowing the distribution of telephone calls from one telephone number in the group consisting from several telephone lines, using the special algorithm, which determines the line receiving a call.
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Olive Tree Solutions
OliveTree Solution`s mission is to provide cost effective technology solutions aimed at reducing a company`s overall communications costs. An OTS VoIP VPN Solution allows the enterprise to reduce leased telephony lines between corporate sites. Enterprises
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