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Is a telephony service allowing the distribution of telephone calls from one telephone number in the group consisting from several telephone lines, using the special algorithm, which determines the line receiving a call.
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Logtech Info Net Inc
Logtech is a leading provider of VoIP Telephony solutions as well as ITSP integration of Telephony for the next generation telecommunication services for the enterprises, SOHO, resident and more.
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