Directory Number Hunting
Is a telephony service allowing the distribution of telephone calls from one telephone number in the group consisting from several telephone lines, using the special algorithm, which determines the line receiving a call.
The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
TGLA, Telegestiones Latinoamericanas
(TGLA)Telegestiones Latinoamericanas is a 100% Spanish company that in recent years, has been providing integrated telecommunications solutions to leading companies in different economic sectors in Latin America, North America and Europe
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