DID Support
Direct Inward Dialing Support. This function is offered by telephone companies with the goal that ATC clients could connect all range of company numbers to one or several lines. The aim is to give a personal number to every employee without having to connect it to a separate phone line. Thus, all telephone traffic can be divided and controlled more efficiently.
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Telecomchinasourcing.com
The telecomchinasourcing.com team have many experience professionals who has many years experience in telecommunication area. She has good relation with Beijing University Post & Telecom. A few employees also work in the university as Professor or PHD. S
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